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We stand by our products and want you to be completely satisfied. If your question is not answered below please feel free to reach out to us at email@example.com and we will get back to you within 24 hours (Monday-Friday).
We offer store credit or exchanges for returns. Orders are eligible for a return if the items are received back to RUBY BLOOM within 14 days of the customer receiving the product. We only issue store credit for returns or exchanges. Merchandise must be returned in original condition (unworn and without odors) with original tags still attached. Hats/headwear, accessories, face masks and bath/beauty products are final sale and not eligible for returns for sanitary purposes. Shipping charges will not be credited for returns. Once we have processed your return you will receive an email with your store credit. Please allow 5 business days to process your return. ALL SALE ITEMS ARE FINAL SALE.
How do I initiate a return?
Please fill out our return form here to start the retrun process, return.ShopRubyBloom.com
Did you receive a damaged or wrong item? We apologize for any inconvenience this may have caused and we would be more than happy to make this right. Please email us within 7 days of delivery to firstname.lastname@example.org
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